INSTAPAY

InstaPay is the Philippine digital payments system that provides real-time, low-value electronic fund transfers (EFT) between customers of all participating banks and e-money issuers, 24/7.  InstaPay is the premier rail for urgent payments, allowing users to transfer funds up to Php50,000 per transaction, with the recipient receiving the money almost instantly. This service is universally accessible through mobile apps and online banking platforms, eliminating the need for physical cash or banking hours.

InstaPay has significantly expanded its utility to drive financial inclusion and efficiency across the retail sector. It serves as the foundation for QRPh, the country's national QR code standard, enabling secure and error-free person-to-person (P2P) transfers and person-to-merchant (P2M) payments by simply scanning a code.

Whether paying for goods, sending quick remittances, or supporting MSMEs, InstaPay ensures convenience and immediacy for every customer, with fees typically ranging from free to a minimal amount depending on the sending institution.

Key Benefits of InstaPay

Real-time Transfers:

InstaPay facilitates almost instant fund transfers between accounts. 

24/7 Availability:

The service is available around the clock, including weekends and holidays. 

Pay merchants, stores, and bills using QRPH.

Small Value Payments:

It's specifically designed for low-value transactions, with a maximum amount per transaction of PHP 50,000.

Interoperability:

InstaPay allows for transfers between accounts of participating banks and e-money issuers, regardless of the specific institution.

Convenience

No need to visit a branch; simply transfer using your bank or wallet app.

InstaPay Use Cases

InstaPay P2P can be used for person-to-person fund transfers via QR or non-QR. 

InstaPay QRPh is primarily used for payments to merchants.

Definition of Terms

Person-to-Person (P2P)
Sending money directly from one individual to another

Person-to-Merchant (P2M)
Paying merchants for goods or services using digital payments

Person-to-Biller (P2B)
Paying companies or organizations that send you recurring bills

FAQs

  • QRPh P2M enables digital payments between customers and merchants or stores. Using QR technology, your neighborhood vendors, convenient kiosks, and beloved local shops, all the way up to prestigious retail giants, can accept payments using their QRPh P2M Code.

  • Aside from providing a secure, fast, and convenient way for consumers to pay, QRPh P2M allows small entrepreneurs who cannot invest in costly equipment to embrace electronic transactions effortlessly. 

    The QRPh P2M is a major undertaking to expand the adoption of digital payments in the country by bringing the benefits of digital payments to even the micro and small businesses and even informal businesses. 

    It supports the Bangko Sentral ng Pilipinas (BSP) and the payment service industry in working towards the digital payment transformation for the country.

  • The service is FREE.

  • Today, there are over 2 million merchants nationwide that can accept payments via QRPh P2M.

  • The QRPh P2M code is interoperable. This means that all consumers with accounts in participating banks or EMIs in Instapay can scan the merchant QRPh P2M code displayed on the store and their payment will be accepted. The QRPh P2M code applies to all and is not Bank or EMI agnostic.

  • InstaPay QR is for P2P transactions and is used for sending money directly to friends or family, splitting bills, or making donations during emergencies. QRPh P2M, on the other hand, is for paying your neighborhood vendors, convenient kiosks, and beloved local shops, all the way up to big department stores.

    When you use InstaPay QR P2P, your bank or e-Money Issuer may charge you a small fee that is taken from your account. But with QRPh P2M, there are no fees for consumers when making payments. It's free!

  • For Consumers:

    QR Ph P2M offers customers a more convenient, safe, and reliable means to pay for their purchases from merchants. You don't have to carry cash anymore. All you need to do is use your mobile phone to scan the QRPh P2M code at the store and make your payment. And the best part? This service is completely FREE.

    For Merchants and Businesses:

    QR Ph P2M offers a wide range of benefits to businesses of all sizes, from your local vendors and kiosks to your favorite neighborhood shops and even large retail stores. Small businesses don't have to spend money on expensive equipment like POS machines. Plus, managing payments is a breeze for merchants because they don't have to deal with counting cash or providing change anymore.

  • No, there is no InstaPay QRPh P2M app. The facility is within your bank or e-wallet app.

  • Merchants interested in offering the QRPh P2M facility to their customers as a payment option may inquire from their respective banks or non-bank eMoney issuers.

  • P2P is a transfer of funds from one person’s bank/e-wallet to another person’s account while InstaPay Cash-in is loading funds into your own account instantly.

InstaPay P2B (Bills Payment)

Allows users to pay for their bills for utility, subscription, credit cards, loan amortizations and more.

  • No, Bills Pay PH is completely free, allowing customers to pay their bills in a more cost effective manner

  • Yes, both non-QR and QR Payments are allowed through InstaPay P2B.

  • Bills Pay PH offers access to over 1,700 billers.

    What biller categories are available?

    • Agriculture

    • Automotive

    • Banking/Finance

    • Cable/Internet

    • Construction

    • Credit Cards

    • Electric utilities

    • Entertainment

    • FMCG

    • Government

    • Healthcare

    • Insurance

    • IT Provider

    • Loans

    • Manufacturing

    • Organization/

    • Foundation

    • Petroleum/Oil

    • Real Estate

    • Schools

    • Services

    • Telecoms

    • Transportation/

    • Logistics

    • Travel/Leisure

    • Water Utilities

    • Wholesale/Retail

  • There are over 7,000 billers on P2B.

InstaPay Cash-in

InstaPay Cash-in allows users to instantly cash-in to their e--wallet or bank account in real time.